Our Work

Sonic HealthPlus

Sonic HealthPlus

IA testing, Usability testing, Wireframe design and testing, User research, Customer journey mapping, User stories, Personas

We conducted research with users and customer-facing staff. Users were involved in usability testing of the live website and protoype, as well as testing of the IA. PeakXD used the research insights to design and create wireframes, customer journey maps, user stories and personas.

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griffith-portfolio

Griffith University

IA & wireframe design, Usability testing, User research

We conducted user research and testing for Griffith University's student portal. This included focus groups, surveying nearly 1,000 students, co-design sessions with students and stakeholders, remote card sorting, IA and wireframe design, and iterative IA and usability testing.

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uq-portfolio

University of Queensland

Collaborative design, IA design and testing, User research

Working on multiple sites for UQ, we conducted research with stakeholders, client-facing staff, and users. Card sorting and IA design were collaboratively worked on, and users conducted usability testing.

From these activities, we created and designed wireframes, information architecture, user personas and user requirements.

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Toowoomba Regional Council

Toowoomba Regional Council

IA design, IA testing

In our most recent project with Toowoomba Regional Council, we collaboratively designed and tested 2 iterations of a new information architecture.

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translink-portfolio

Translink

Usability testing, Wireframe design, User research

We have conducted website usability testing and wireframe designs for the Journey Planner app. More recently, we have worked with the Smart Ticketing team conducting research with tram, bus, and train customers in the form of intercepts, diary studies, and prototype testing.

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