Usability testing & UX evaluation
Discover what's working - and what's getting in the way.
Testing with real users provides the confidence to make informed design decisions. We uncover usability issues, validate concepts and identify opportunities to improve websites, applications and digital services before they're launched - or after they've gone live.
Usability testing
Observe real users completing realistic tasks to identify usability issues, understand behaviours and uncover opportunities to improve the overall user experience.
Expert usability reviews
An experienced UX consultant evaluates your website, application or prototype against recognised usability principles to identify issues and recommend practical improvements.
Prototype testing
Evaluate concepts before development begins. Testing wireframes and interactive prototypes helps validate ideas, reduce risk and refine designs before significant investment.
Information architecture testing
Evaluate navigation structures, menus and information architecture using tree testing and task-based evaluation to understand how easily people can find information and complete key tasks.
Benchmark & comparative testing
Measure and compare the usability and effectiveness of websites, applications, prototypes or information architectures. Using consistent tasks and performance measures, we provide evidence to benchmark existing experiences and evaluate alternative design approaches.
Accessibility audits
Evaluate digital products against accessibility standards and identify barriers that may affect people with disability, helping improve inclusion and support compliance.