UX, CX & Service Design Courses
End-to-end UX courses
For those wanting to build end-to-end understanding and skills in UX design through hands-on training and video lessons.
UX Accelerator >
Video lessons (total 10hrs) and 30 + UX templates, Real client portfolio project, 1-on-1 coaching, job finding assistance and guarantee.
UX Design Course >
Learn the UX methods, tools and principles widely used in the industry through both online video theory and a 2-day design sprint.
UX Design Canberra (Government) >
Aligned with the language and stages of the Digital Service Strategy (by the DTA) and the ISO standard for human centred design.
Service design courses
For those wanting to learn how to design services and a better customer experience.
Service Design Course
Design thinking, problem framing, ideation, customer journey mapping, service blueprinting & practical guidance.
Customer Insights & Customer Journey Mapping
Learn how to construct a customer journey map that shows the holistic view of the customer across all channels and touch points.
UX Career changing course
For those serious about switching or side-stepping into a UX career or junior UX designers wanting to round out their UX skills and knowledge.
UX Accelerator >
Video lessons (total 10hrs) and 30 + UX templates, Real client portfolio project, 1-on1 coaching, job finding assistance and guarantee.
Find out if a UX career is right for you
Specialist courses
For those wanting to build or advance specific skills and gain micro-credentials to apply in their workplace through in-person and/or online instructor lead user experience training combined with online video tutorials.
UX & Usability Testing >
Usability testing deep dive. Learn to plan, design and conduct effective usability testing, then collaboratively design solutions.
Facilitating Creative Workshops >
Learn how to plan and confidently facilitate design thinking workshops and engage remote participants in modern day business working environments.
Customer Insights & Customer Journey Mapping >
Learn to construct a customer journey map showing the holistic view of the customer across channels and touch points.
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UX Certification
PeakXD is a BCS (The Chartered Institute for IT) accredited training organisation approved to provide training for the Foundation Certificate in User Experience .
Foundation Certificate in User Experience
Pass the exam & get Certification from the BCS (The Chartered Institute for IT) an independent industry authority for IT professional certifications.
We offer more than just vendor certification. PeakXD is a BCS (The Chartered Institute for IT) accredited training organisation approved to provide training for the Foundation Certificate in User Experience.
Successful completion of our program and the exam will demonstrate you have knowledge of the core concepts of user experience and can apply accepted human centred design techniques and methods in the field.
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