UX, CX & Service Design Courses
Full day in-person training
For those wanting to build end-to-end understanding and skills in UX design through hands-on training in person.
Discovery & User Research for Government
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
UX Design & Testing for Government
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Discovery & User Research
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
Service Design
Design thinking, problem framing, ideation, service blueprinting & practical guidance.
UX Design & Testing
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Full day in-person training
For those wanting to build end-to-end understanding and skills in UX design through hands-on training in person.
Discovery & User Research for Government
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
UX Design & Testing for Government
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Discovery & User Research
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
Service Design
Design thinking, problem framing, ideation, service blueprinting & practical guidance.
UX Design & Testing
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Masterclasses & Practical skill-builder workshops
UX and CX masterclasses are in-depth, expert-led training sessions that focus on a specific topic or skill. They are designed to provide deeper insights and practical strategies.
Skill-builder workshops are interactive, real-time online sessions led by an experienced facilitator. Blending structured learning with collaborative activities, discussions, and hands-on exercises. These workshops are highly interactive and designed for engagement, ensuring active participation rather than passive learning.
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What people say
“
The topics covered in the learning courses were exhaustive and well structured, and the project work was essential in bringing the theory to life.
...it was invaluable to be able to do some hands-on work for every step in a UX project. I never felt I was flying blind, even for the aspects of UX that I had no prior experience in.
Learning from decades of first-hand experience cannot be underestimated – the coaching team has a wealth of knowledge to share.
I felt well supported throughout the entire course and am very happy with the skills I learned, and feel ready and well prepared to commence work in the UX field.
Kathrin K
Freelance Graphic Designer
“
The course is everything it promised to be - skills focused in a highly practical and process-driven way, aptly grounded in theory and focused on the craft rather than specific tools.
The quality of engaged feedback and guidance is a strong indicator of the PeakXD team's collective experience, professionalism, and mentoring culture."
Tim Pilbrow Ph.D. - Melbourne
Research Anthropologist
“
The course was comprehensive in what I could call the back-end of the design. It covered all the research aspects of how to set up a decent foundation for the user experience. The knowledge from the PeakXD team was very impressive.
It taught me to ensure that the foundation of what it is I am exactly designing is strong and the research is there to back it up before I even start building the house on top.
Overall, am very happy with this course I would recommend it to anyone who knows very little about design, like me a few months back.
Rupert P
Freelance UX Designer
“
My experience with the Peak XD UX Accelerator course has been outstanding. The Peak program brought everything to life. The course is a treasure trove of tips and tricks, and the real-life examples and case studies make it easy to understand how UX is applied.
Tania and Miranda are excellent trainers - patient, caring, and highly experienced in their field. They both made themselves very accessible, providing lots of opportunities to ask questions, and offering valuable feedback on weekly exercises.
I'm so glad I decided to go with PeakXD. They are a world-class UX training organization, and I recommend them without hesitation.