Learn UX design anytime, anywhere!

Become a member of our UX Training Portal and get full access to expert-led training, real-world templates, and exclusive member-only discounts on live masterclasses and workshops.

  • Online training

  • 10 courses with 78 online video lessons to learn the UX foundations including methods and principles widely used in the industry.

  • Fill knowledge gaps in UX skills

  • Videos in the UX Training Portal cover a broad range of theory and techniques so you can strengthen or update specific skills in user research, design, prototyping and testing. You'll stay competitive in your role and be able to prepare for new opportunities.

  • Flexible, on-demand access to training

  • Learn at your own pace, fitting professional development seamlessly into your busy schedule, with the flexibility to dive into specific lessons for just-in-time training on specific topics.

  • Learn from our mistakes and real-world case studies

  • Tania will bring you on a journey into the trenches, sharing stories and real examples where things didn’t always go as planned. Through these authentic case studies, you’ll gain insight into how to recognise potential pitfalls and learn valuable lessons to help you avoid similar issues in your work, helping you become a more resilient and capable UX professional.

See membership options

Inside the UX Training Portal membership

On-demand video lessons

Our extensive library of UX video lessons covers fundamental principles, practical methods, and advanced techniques - all taught by expert UX practitioners. Whether you’re learning UX for the first time or refining your approach, you’ll find step-by-step guidance that you can apply right away.

10 online courses delivered through a series of engaging, bite-sized video lessons. Dip in to the lessons you need, when you need them.

  1. What UX & user centred design is and is not
  2. Benefits of human centred design & introduction to ISO 9241
  3. Usability vs User Experience (UX)
  4. Kicking off a project (get in early!)
  5. Understanding business needs (it's not all about the user)
  6. Discovery (defining your users and the problem space)
  1. Discount (low cost) user research methods
  2. Behavioural research methods (contextual interviews, contextual enquiries and task analysis)
  3. Opinion-based research methods (focus groups and surveys)
  4. Comparing research methods (opinion vs behavioural / quantitative vs qualitative)
  5. How to be a better researcher (tips and traps to ensure you get accurate insights)
  1. Interpreting research data and sharing insights
  2. Creating personas to build empathy
  3. Writing user stories to effectively communicate user needs
  4. Customer journey mapping to understand the whole customer experience
  1. Running a co-design workshop to engage stakeholders
  2. Home page design principles
  3. Dashboard design principles
  4. Sketching, prototyping and validated learning
  5. Engaging and convincing stakeholders
  1. Menu navigation design for different interfaces
  2. Classifying and organising information and schemas
  3. The psychology of navigation
  4. Conducting card sorting to understand users’ mental models
  5. Analysing card sort results and facilitating an IA design workshop
  6. Testing your IA
  1. Interaction design patterns
  2. Forms design and choosing controls
  3. Simplifying data and reducing choice overload
  4. Models in design (implementation models, mental models and conceptual models)
  5. User flows and wireflows
  1. Gestalt theory (principles of human perception)
  2. Design principles – Hierarchy, alignment, repetition, balance & contrast
  3. Visual elements – Colour, typography & iconography
  4. Human cognition & UI design
  5. Information design
  6. Visual design process (from wireframe to visual design)
  1. Standards and guidelines that UX practitioners follow
  2. 10 usability heuristics
  3. Accessibility testing and audits
  4. Different kinds of usability evaluation
  1. Key steps for usability testing
  2. Writing a usability test plan
  3. Writing tasks for testing, recruiting participants and running a pilot
  4. Moderating test sessions
  5. Analysing and communicating results
  6. The what, when and how of usability testing
  7. Usability testing technologies
  1. Going live & managing change
  2. Continuous improvement & evolution
  3. Integrating UX into your organisation
  4. Agile UX
  5. Lean UX
  6. Design sprints

Hit the ground running with real-world UX templates

Skip the blank page and get straight to work with our library of ready-to-use UX templates. These templates are designed by experienced UX practitioners and tested in real projects. Whether you’re working solo or with a team, they’ll help you focus on what matters: uncovering insights and delivering great experiences.

  • Download 30+ customisable templates for every UX stage, with video instructions on how to use them so you never feel like you're on your own.
  • Save time and follow proven processes.
  • Adapt for your own projects or client work.

Live masterclasses with UX experts

✅ Exclusive discount: $5 tickets (instead of $49)
 

1-hour deep dives that focus on niche topics and are designed to sharpen your skills and keep your knowledge current.

  • Learn directly from leading UX experts.
  • Get practical insights you can apply right away.
  • Interactive Q&A to get your questions answered.
  • Exclusive discounted pricing for members.

Practical skill-builder workshops

✅ Exclusive discount: $30 tickets (instead of $99)
 

Learn by doing in 2-hour sessions, designed for real-world application. Perfect for career changers, building confidence, or experienced designers refining techniques. 

  • Hands-on practice of core UX methods.
  • Apply real methods to practical scenarios.
  • Get feedback and advice from industry leaders.
  • Exclusive discounted pricing for members.
  • Annual members can attend their first skill-builder workshop for free.

Two membership options

Monthly membership

$49 per month

Sign up - $49 per month

    ✅ 40+ hours of on-demand UX training videos

    ✅ Downloadable templates, checklists & project tools

    ✅ Real-world case studies & project examples
     
     

Annual membership

$29 per month (save 40%) paid annually

Save $240

Sign up - $348

    ✅ 40+ hours of on-demand UX training videos

    ✅ Downloadable templates, checklists & project tools

    ✅ Real-world case studies & project examples
     
     

Why join?

Practical skills focus

Not just theory. We'll give you hands-on methods, ready-to-use templates, and step-by-step guidance to confidently apply UX skills to your projects and drive better user outcomes in your workplace

Ready when you are

Get the training and support you need, exactly when you need it. Whether you need a ready-to-use template for your project or a quick training video to apply a UX method for the first time, our resources are here to help, right when you need them

Australian experts

Our training is designed and delivered by UX professionals with 20+ years of Australian industry experience, giving you direct access to real-world insights, proven methods, and expert guidance from Australian UX pioneers

Tania Lang

Meet Tania... Trainer and Principal

  • 25 years' experience as a user experience practitioner
  • Industry leader and presenter at UX conferences such as UX Australia Design Research
  • Delivered UX training to over 3,000 participants in Asia Pacific
  • Trained whole teams in UX such as ATO, Services Australia, CASA, ANZ, CommBank and several other government agencies and private companies
  • Founded PeakXD in 2003 - a leading Australian UX consultancy
  • Enjoys sharing UX stories from the trenches
  • Highly qualified: M. Bus. (Research) in User Behaviour, Grad. Cert. Human Factors, Grad. Cert in Arts (Marketing) and B.Sc.
621

Finished client projects

3,397

Students trained

20

Years of running UX courses

217,984

Post-it notes (and counting)

“

I'm really glad we have access to templates and study guides, so that long after there is no more access to the portal, one is able to revisit concepts and use templates for any projects one may pursue.

Katie James

“

I'm grateful that I get to learn UX from industry experts. I like the study materials, video lessons and their content. I previously took a UX/UI course with another school but I didn't know the other research methods and tools until I learned it from PeakXD.

Ellaine San Jose

Frequently asked questions

As soon as we have received payment, you will be sent an email with your portal login details with access to the video lessons and templates. Your membership and portal access will commence from this date.

Our curriculum aligns with two industry certification syllabuses. After completing the 10 online courses, the study guides, and the Syllabus documents, you will have everything you need to sit one, or both assessments to attain industry UX certification.

You will need to book these independently as the membership fee does not cover the certification assessment fee.

The British Computer Society's Foundation Certificate in User Experience. The exam assessment fee for this is £192 GBP. 

The User Experience Quality Certification Centre offer the UXQCC - Certified Professional for Usability Engineering - Foundation Level Certificate for €170 Euro.

Yes, you can. Please contact us if you would like to pay by invoice and we can send you an invoice to process the payment via EFT or credit card.

If your accounts area or manager prefers to pay the invoices via corporate credit card we can arrange that but credit card fees will apply as we use a separate secure payment gateway that charges ~1.9%.

Not at all! Whether you’re completely new to UX or you’ve been working in the field for years, our UX Training Portal membership is designed to support you at every stage.

If you’re just starting out, you’ll find step-by-step beginner-friendly lessons to help you build a solid foundation — no jargon or prior experience required.

If you’re more experienced, you can dive straight into our advanced techniques, expert templates, and live workshops, all designed to help you level up your practice and tackle real-world UX challenges.

We’ve had complete beginners, career changers, and seasoned UX professionals use the portal — and they all give us fantastic feedback on the practical, real-world focus of our training.

Your membership gives you exclusive discounted access to our live Expert Insights Masterclasses and hands-on Skill-Builder Workshops. These events are a great way to deepen your learning and practice your skills in real-time with expert feedback.

You can browse upcoming events and your member discount code will be emailed to you.

The monthly membership offers flexibility - you can subscribe month-to-month and cancel anytime if your needs change.

The annual membership offers significant savings compared to paying monthly, plus you’ll have uninterrupted access to the full content library, templates, and member discounts all year long. You'll also be able to attend one free Skill Builder Workshop each year.

Many of our members choose annual so they can take advantage of every new template, video lesson, and event we release throughout the year.

You can download and keep all of the templates, which are designed to be practical tools you can use on your projects.

The video lessons, however, are streamed online through the portal, so you’ll need an internet connection to watch them. This ensures you always have access to the latest, most up-to-date content as we refresh and expand our library.

Great question! There’s a lot of UX content online — but it can be overwhelming, contradictory, and often theoretical.

Our UX Training Portal membership focuses on practical, real-world skills taught by experts who have worked on over 600 UX projects for government, universities, and leading organisations.

You won’t just learn concepts — you’ll get step-by-step guidance, editable templates, and insider tips from professionals who apply UX every day. It’s designed to help you immediately apply what you learn to your work.

Yes, the portal provides a flexible, self-paced learning option. It gives you access to on-demand video lessons, templates, and discounted live events you can join online.

Our in-person courses are immersive, full-day training sessions, where you'll get face-to-face instruction, live collaboration with peers, and real-time feedback from our expert trainers. Many students choose to do both — starting with in-person training and then using the membership to keep building their skills and tools over time.