Coaching

We are passionate about UX and believe that large organisations benefit most when they build their own in-house UX capability. However, finding and attracting experienced UX professionals can be challenging—especially if you're unsure what to look for. Instead of struggling to recruit, why not invest in developing the UX skills of your existing team?


Our expert UX coaching services are designed to equip your team with the knowledge, skills, and confidence to integrate user-centred design into your organisation effectively.

Build your organisation's UX capability

Why choose UX coaching services?

  • Develop in-house UX expertise without the challenge of hiring in-demand professionals.
  • Empower your team with practical skills through training, mentoring, and real-world application.
  • Drive a user-centred culture by engaging stakeholders and embedding UX best practices.
Contact us to request a quote

Led by industry experts

Our UX coaching services are conducted by Tania Lang (Principal), who started doing UX work in 1999 or Miranda Wee, who has been at PeakXD since 2010. Both Tania and Miranda have extensive UX industry experience.

Our UX coaching services include:

  • Building UX competency within your organisation.
  • Selling user-centred design internally to gain leadership buy-in.
  • Assessing team UX skills and developing tailored capability-building plans.
  • Mentorship & shadowing – staff learn by observing, then applying skills themselves.
  • Setting up UX research & usability testing labs within your organisation.
  • Advising on UX tools & technology – selecting, implementing, and optimising them.
  • Hiring UX professionals – guidance on recruitment, common pitfalls, and best practices.
Contact us to request a quote

Comments from our clients

“

"Peak have actually stayed on to help MS Queensland in a mentoring capacity. It's really been useful just to keep UX framework front of mind for us because I think sometimes what happens is that you leave a course and you just slip right back into the way things have been done in the past. But having that mentoring and that ability just to pick up the phone or have someone from Peak run a session to educate all of our staff - it's just meant that we've stayed true to that principle of really building things with our customers front of mind."

Daniel Lalor

MS Queensland

“

"Very practical skills I can take back to improve our business and provide better services to users."

Cathy Nichols

Department of Housing and Public Works

“

"The journey of discovering a process for designing with the user as the priority was enlightening. It makes so much sense to this in this way, and these tools are so valuable to me"

Katy Barr

Synergy Group