Full payment is required at the time of booking unless you opt to receive an invoice first.

Payment by invoice: On Eventbrite, you can choose 'Pay by invoice' as the payment type - you will be emailed the invoice and your place at our course will be reserved. Full payment is due within 7 days of registration or the day before the first day of the event (whichever date comes sooner). Enrolments will be considered confirmed and the cancellation policy will apply once a tax invoice is issued. The invoice will be sent to the email address provided at registration and can be paid by credit card or by depositing funds into our bank account (as per instructions on invoice). Should you need longer than 7 days please contact us as we understand some large organisations and government departments may require more time to accommodate purchasing policies. Note a credit card processing fee will be charged if you pay the invoice by credit card.

Discounts and promo codes must be applied at the time of booking and cannot be applied after this time.

You may transfer your ticket to another person, if you notify us 24 hours (or more) prior to the event start time.

In the event that PeakXD postpones or cancels a course (e.g. due to insufficient numbers), attendees can elect to receive a full refund or have their payment transferred to a future course. We will aim to give at least 2 weeks notice in the event of cancellation due to insufficient numbers.

Cancellations, for any reason, received 30 days or more before the course start date will incur a 25% administration fee.

Cancellations received less than 30 days before the course start date are non-refundable, though registration may be able to be transferred to a different course or to a different person if more than 24 hours notice is provided.

Email training@peakxd.com.au for cancellations and transfers within the relevant timeframe.

The quality of our training to attendees is paramount. In the event the trainer is unable to attend (e.g. due to illness), we will endeavour to find a suitable replacement trainer. If this is not feasible, training will be postponed rather substituting with an inexperienced trainer.

All live courses are for registered participants only. Unauthorised recording, screen capturing, or redistribution of course content is strictly prohibited.