The main issues which had a dramatic effect on data quality and the user experience of the 2016 Australian census were largely related to the design of the delivery and distribution process, offline support and technical issues but we can still learn a lot from the #censusfail both in terms of process and UX design.
Responsive disclosure is an effective design pattern to reduce the cognitive load on users who are completing a form or process. Learn in this article about how to implement it successfully.
In Part 2 of our UX of university websites article, we focus on university website users’ usability issues. Find out what issues current and prospective students had when using university websites.
Our university clients are starting to focus on understanding their users and their needs but, there’s still room for improvement. Find out what info current and prospective students want to see on university websites.
Sticky headers are persistent headers or menus that do not move when the user scrolls. There is some research to suggest that sticky menus are quicker for users to navigate a site and that most users prefer this type of menu. As research into the effectiveness of sticky headers on mobile sites is limited, we felt this was worthy of further investigation.
The three line 'burger' icon has become a common convention for menu buttons on mobile interfaces, but do users understand what it means? Our recent research provided some interesting insights.
Metadata is important, and often critical, to the findability and general information organisation of your site. This is an article on how metadata can improve site search, it is not about improving SEO to attract users to your site.
If you're new to mobile usability testing, fear not. It is not as hard as you might think but there are some key differences from testing a traditional website in a lab that you need to be aware of.
Social networking buttons theoretically provide users with a seamless and quick way to easily share content with the click of a button. We conducted some recent research to find out how users want to share.
Writing for the web takes practice, research and detachment. Effectively writing for the mobile web takes all this and more.
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