Responsive disclosure is an effective design pattern to reduce the cognitive load on users who are completing a form or process. Learn in this article about how to implement it successfully.
Responsive disclosure is an effective design pattern to reduce the cognitive load on users who are completing a form or process. Learn in this article about how to implement it successfully.
Creating a good customer experience is a lot like baking a cake - there are key ingredients essential to include and a recipe you need to follow to get the best outcome. Sure, there are out of the box solutions nowadays that can make this process much easier, but quality ingredients combined with a methodical approach will yield a much better experience for the consumer (and a more delicious cake).
In Part 2 of our UX of university websites article, we focus on university website users’ usability issues. Find out what issues current and prospective students had when using university websites.
Our university clients are starting to focus on understanding their users and their needs but, there’s still room for improvement. Find out what info current and prospective students want to see on university websites.
Sticky headers are persistent headers or menus that do not move when the user scrolls. There is some research to suggest that sticky menus are quicker for users to navigate a site and that most users prefer this type of menu. As research into the effectiveness of sticky headers on mobile sites is limited, we felt this was worthy of further investigation.
The three line 'burger' icon has become a common convention for menu buttons on mobile interfaces, but do users understand what it means? Our recent research provided some interesting insights.
Metadata is important, and often critical, to the findability and general information organisation of your site. This is an article on how metadata can improve site search, it is not about improving SEO to attract users to your site.
Vote Compass is a survey tool designed to help you understand which of the three major parties (they include the Greens) most closely resembles your political leanings. We look at the components that make this survey highly usable.
If you're new to mobile usability testing, fear not. It is not as hard as you might think but there are some key differences from testing a traditional website in a lab that you need to be aware of.
Designing a robust user research approach is about minimising bias, and maximising the validity and reliability of your research. Triangulation is a process you can use to help get your research ‘into shape’.
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